Royalton Chic Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Cancun - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Km 9.7 Blvd. Kukulcan - Zona Hotelera, Cancun, Cancun, Mexico, 77500

Royalton CHIC Cancun is an adults-only resort located in the vibrant heart of Cancun’s Hotel Zone. It combines modern design with luxurious amenities, offering stunning views of the Caribbean Sea. The resort is recognized for its exceptional service and is the perfect escape for singles, couples, and groups who seek a lively atmosphere. Guests can enjoy state-of-the-art facilities, including a rooftop pool and an extensive dining experience.

Location

Located just 35 minutes from Cancun International Airport, Royalton CHIC Cancun offers easy access to nearby attractions like luxury shopping and nightlife. The surrounding area features breathtaking beaches and local cultural experiences, creating a thrilling ambiance for guests. Transportation options are conveniently available for exploring the vibrant destinations nearby.

Rooms

The resort features 458 posh suites designed for relaxation and enjoyment. Each suite includes indulgent details such as Royalton Signature rain showers and USB charging stations. Guests can choose from deluxe options that offer breathtaking ocean or lagoon views, enhancing the overall tropical experience.

Eat & Drink

Royalton CHIC Cancun offers various onsite restaurants serving local and international cuisines. Guests can indulge in unlimited reservation-free dining options, with signature dishes crafted by skilled chefs. The dining experience is complemented by stylish atmospheres and is available 24/7 via room service.

Leisure & Business

The resort provides an array of leisure amenities, including multiple swimming pools, daily entertainment, and exciting water sports activities. Guests can unwind at the Royal Spa, which offers a comprehensive menu of treatments designed for relaxation and rejuvenation. Nightly entertainment keeps guests engaged after sunset, making every evening vibrant.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Diamond Oceanfront Junior Suite

Max:

4 persons

56 m²

Bed options:

1 King Size Bed

Shower

room details

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Luxury Oceanfront Junior Suite

Max:

4 persons

56 m²

Bed options:

1 King Size Bed

Shower

room details

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Luxury Junior Suite

Max:

4 persons

56 m²

Bed options:

2 King Size Beds

Shower

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Cancun 6.5 mi

Airports

Cancun (CUN) 14.6 mi

Isla Mujeres (ISJ) 16.8 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Wi-Fi

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Adults only
Hairdresser
Smoke detectors

Sports & Fitness

Fitness center
Sports trainer

Services

Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Poolside snack bar

Business

Business center
Meeting/ Banquet facilities

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Location

Km 9.7 Blvd. Kukulcan - Zona Hotelera, Cancun, Cancun, Mexico, 77500

Map view

street view

Km 9.7 Blvd. Kukulcan - Zona Hotelera, Cancun, Cancun, Mexico, 77500

City landmarks

Night club

Coco Bongo

2900 ft

Blvd. Kukulcan Km 9

Cancun Convention Center

1.5 mi

Night club

The City Nightclub

2500 ft

Night club

Palazzo

3200 ft

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

4000 ft

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

2400 ft

Beach

Playa Forum

3000 ft

Night club

Daddy'O

2500 ft

Beach

Mandala Beach Club

2700 ft

Night club

Mandala Nightclub

2900 ft

Punta Nizuc - Cancún 210

Playa Lagarto

2600 ft

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

1.3 mi

Aquarium

Interactive Aquarium

1.5 mi

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

1.3 mi

Shopping Area

Flamingo Mall

4600 ft

Museums

Cancun Wax Museum

1.4 mi

Gallery

Galeria Balance Cancun

3600 ft

Blvd. Kukulcan

Parque Ventura Cancun

4000 ft

Amusement Park

Delphinus Dreams

4700 ft

CancunMexico

Avenida Kukulkan

1.9 mi

Mar Caribe

Arrecife Chitales

1.1 mi

Beach

Playa Tortugas

1.4 mi

Beach

Playa Marlin

1.8 mi

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

1.4 mi

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

1.4 mi

Parks

arte Garden

1.4 mi

Marina Adventure Bay

Bungee in Cancun

1.4 mi

Mall

La Madonna

1.5 mi

Nearby

Beach

Chac Mool Beach

900 ft

Chetumal Km 36. 5

Water Park at The Grand

2000 ft

Restaurants

Lumiere

900 ft

Blvd Kukulkan KM-10 Hotel Zone

Natura

1100 ft

Boulevard Kukulcan km 9.5 Zona Hotelera

El Oriental

2100 ft

Blvd. Kukulcan Km 10.5 Zona Hotelera

La Concha

2100 ft

Boulevard Kukulcan Km. 10.5 Gran Park Royal Cancún Caribe

Chuchito Perez Cancun

2300 ft

Boulevard Kukulkan

Limoncello

2700 ft

Blvd Kukulcan Km 10.5 Hotels Zone

El Mirador

2400 ft

Kukulcan Blvd.

James Pub Cancun

2300 ft

Boulevard Kukulcan Km 9.5 Hotel Zone

Fat Tuesday

2300 ft

Zona hotelera Zona Hotelera

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the resort and would come back

Great beach access

Nice room design

Water damage in room

Unfriendly staff

8.2/10

Great

Rooms

7.4

Location

9.4

Service

7.3

Dining

6.4

Oscar

United Kingdom, January 2025

7.8/10

The hotel offers a great location, just a short walk from the city center, making it easy to explore nightlife, restaurants, and shopping. The rooms were decent, although I found the fans quite noisy, and there was a downside with having to pay for drinks on the top level. Service was fantastic but at times seemed more focused on large groups. Overall, it was a good value for money, but a few improvements could make it even better.

Rooms

7.0

The rooms were generally okay, clean and comfortable, but they didn't come with robes, and the noisy fans could be a drawback, especially near the road if the balcony door was open.

Service

8.0

The service was wonderful, but I noticed that the staff tended to focus on larger groups, which sometimes left those of us in smaller parties feeling a bit overlooked.

Location

10.0

The location is perfect, just a 5-minute walk from the city center, making it really convenient for enjoying Coco Bongo, restaurants, and shops.

Dining

7.0

Dining options were plentiful with good quality food, but I wish there were fewer extra charges for drinks, especially on level 18.

Facilities

6.0

The hotel's facilities were decent overall, though I found the balcony handrails were not secured properly, which could be a safety concern.

Christopher

United States of America, January 2025

8.0/10

I enjoyed my stay at the hotel, which boasted a great location with a stunning ocean view and easy access to the beach and local markets. The rooms were nice and well-kept, although some water damage in the ceiling was a bit distracting. The staff was friendly and attentive, making my experience pleasant. However, the noise from the rooftop bar was quite bothersome, especially late into the night, and the limited dining options left something to be desired.

Rooms

7.0

The rooms were clean and nicely appointed. However, the water damage in the ceiling was hard to ignore when trying to sleep.

Service

9.0

The service was excellent, with staff being extremely friendly and always ready to help. However, I think the lounge chairs could use some more frequent sanitizing.

Location

10.0

The location is fantastic, right facing the ocean and within walking distance of a market and several restaurants. It was definitely convenient for enjoying the beach.

Dining

6.0

The dining experience was a mixed bag; while the omelette bar was good, I found that overall dinner options were better at nearby restaurants. It would be nice to have more variety on-site.

Facilities

8.0

The hotel had a lovely rooftop pool area that was well-maintained and provided a nice place to relax.

Brad

United States of America, December 2024

8.4/10

I had a pleasant stay at this hotel, where the rooms were beautifully clean and quiet. The service from the staff was friendly, creating a warm atmosphere, and the location was perfect for enjoying the lively Cancun nightlife. However, while the dining was generally good, the options seemed somewhat limited. Overall, it’s great value for the price, but there’s definitely room for improvement in the dining selection.

Rooms

9.0

The rooms were extremely clean, fresh, and just as lovely as the photos on the website. I appreciated the quietness of the room, along with the comfortable amenities like a rain shower, double sink vanity, and a small balcony area.

Service

7.0

The staff was friendly and accommodating, making the experience enjoyable. While there were times the service felt a bit slow, they were always eager to help.

Location

10.0

The hotel is perfectly situated for those wanting to dive into Cancun's vibrant nightlife, surrounded by various resorts, restaurants, and shopping options.

Dining

7.0

Dining was surprisingly good, but I found the options a bit limited compared to some all-inclusive resorts I've visited before.

Facilities

8.0

The facilities were solid, offering a nice pool area and access to various entertainment options.

John

United Kingdom, November 2024

7.6/10

I had a mixed experience at the hotel. The rooms were definitely comfortable and made the stay enjoyable, and the location was ideal, close to the beach and city center. However, the service could be improved as I sometimes felt overlooked by the staff. Overall, I think the hotel is decent for the price, but it has its ups and downs.

Rooms

8.0

The rooms were spacious and quite modern, matching the photos I saw online, which was a relief. It was a great upgrade from what I initially considered.

Service

6.0

The service varied – while some staff members were really friendly, others seemed indifferent, almost making us feel invisible at times.

Location

9.0

The location is fantastic, just steps away from a beautiful beach and close to the city center, making it very convenient to explore.

Dining

7.0

Dining was overall good but not exceptional; the breakfast options could have been better with more variety.

Facilities

8.0

The facilities, especially the pool area, were well-kept and enjoyable. It was a nice place to relax after a long day.

Edwin

United States of America, October 2024

8.2/10

I had a lovely stay at the hotel; the rooms were spacious and beautifully updated. The location was fantastic, just a short walk from local restaurants and nightclubs. While the staff was generally friendly, the service was a bit slow at times. Overall, it's a great value for money, but the noise from the service elevator could disrupt your sleep at night.

Rooms

9.0

The rooms were very clean, fresh, and spacious, offering a comfortable haven that felt modern.

Service

6.0

While the staff was helpful and friendly, the service was extremely slow, which wasn't ideal.

Location

10.0

The location is perfect, just a five-minute walk from the city center, Coco Bongo, and several restaurants and shops.

Dining

7.0

Dining options were somewhat limited, but the food was enjoyable. I wish there were more Mexican dishes available.

Facilities

8.0

The hotel had nice facilities, but they could improve on their amenities.

Zoe

United Kingdom, October 2024

8.0/10

My stay at the hotel was quite mixed. On one hand, the location was fantastic, being central and close to the beach and market. The staff were friendly and accommodating, which made my experience much better. However, the noise from the hallway was a downside due to my room's location. The dining options for breakfast were also quite limited, which left me wanting more.

Rooms

7.0

I found the room to be spacious and well-designed, but I had quite a bit of noise from the hallway in the mornings. Nonetheless, it was clean and the air conditioning worked well.

Service

10.0

The service was absolutely incredible! The staff was friendly and genuinely helpful, and they made sure we had everything we needed.

Location

9.0

This hotel is ideally located with easy access to the beach and nearby market, making it very convenient for exploring.

Dining

5.0

I found the dining options a bit lacking. The breakfast buffet was decent but seemed limited during my stay.

Facilities

7.0

The facilities were good overall, with nice common areas, but I think there could be more dining options or amenities offered.

Cameron

United Kingdom, October 2024

7.0/10

I had a mixed experience at this hotel. On the plus side, the staff was incredibly friendly and helpful, really making my stay enjoyable. The location was also great, being close to various restaurants and shops. However, I was disappointed with the noise levels coming from the bar and disco nearby, which made it hard to relax in the evenings. Plus, I expected more for the price I paid, especially regarding the included amenities and dining options.

Rooms

5.0

I was on the 11th floor, which didn't provide the ocean view I was hoping for, nor the Diamond Club amenities that I had paid for.

Service

9.0

The service was always friendly and accommodating, especially Daniel and Paola from the Vibe Team, who did a fantastic job.

Location

8.0

The hotel was conveniently located near several resorts, restaurants, and malls, making it easy to explore.

Dining

6.0

I found the breakfast options to be pretty limited, which was surprising given the price.

Facilities

7.0

The facilities were decent, but I felt they could have offered more activities without additional charges.

Jonathan

United Kingdom, September 2024

6.8/10

The hotel is located just by the beach, making it a perfect spot for enjoying the sun and local restaurants. The rooms are quite nice but do have some water damage on the ceiling, which can be a bit of a distraction. The service left a bit to be desired as the front desk staff weren't very friendly. Overall, the location is definitely a highlight, though it's not ideal if you're looking for immaculate rooms.

Rooms

7.0

The rooms were really nice, but had some water damage in the ceiling, which is the first thing you see when you lay down.

Service

5.0

The front desk staff were not that friendly and didn't seem to have answers to questions.

Location

9.0

Being just by the beach is great, especially if you're into exploring local restaurants and nightlife.

Dining

7.0

Breakfast options were decent, with some good choices, but I wish there were more Mexican food options.

Facilities

6.0

The amenities were generally good, but nothing spectacular stood out.

Great beach access

Water damage in room

John

United States of America, August 2024

8.6/10

I had a mixed experience at this hotel. The view from my room was absolutely stunning, and the location was perfect for exploring nearby attractions. However, the humidity in the room was uncomfortable despite the AC, and the noise from the rooftop music made it hard to relax. The service was mostly friendly, though I had a bit of a strange interaction at the pool area. Overall, I appreciated the amenities, but there were definitely some areas for improvement.

Rooms

7.0

The room had an amazing ocean view, but it was very humid despite having the AC running. The cold air was a bit too much at times.

Service

8.0

Service was friendly for the most part, but I had a misunderstanding with a staff member about noise levels at the pool. They were accommodating overall.

Location

10.0

The hotel is in a fantastic location, making it easy to walk to the beach and local markets. It’s close to all the hot spots in the hotel zone.

Dining

7.0

The dining options were decent, but the variety could have been better. I enjoyed the friendly staff at the buffet.

Facilities

8.0

The facilities were nice, and I appreciated the various amenities offered at the hotel, but some areas could use updates.

Marshall

United States of America, August 2024

6.6/10

I had a mixed experience at this hotel. The rooms were beautiful and clean, but the noise from the nearby bar and disco made it hard to relax in the evenings. The location was great for nightlife and shopping, but I felt that the value for money wasn't there since drinks weren't included on the 18th floor. Service was also lacking in attentiveness, which was disappointing.

Rooms

8.0

The rooms were very beautiful and clean.

Service

5.0

Service was not attentive enough; I often waited a long time for the elevators and was disappointed with the quality of room service food.

Location

9.0

The location is amazing if you're into nightlife, with many local restaurants and nightclubs nearby.

Dining

5.0

The dining options were pretty average; I wish there had been a better selection for breakfast, like fresh pancakes or waffles.